Friday, March 13, 2009

("Direct Client Requirement: SAP CRM Consultant")

Hi,

 

This is Sachine from Serbiz Inc.   

                                                       

This is an urgent requirement for my Direct Client.

 

 

If you have a suitable resume please send the latest resume with rate and contact details.

 

 

Position: SAP CRM

Duration: 6+ Months

Location: Minneapolis

Rate: Open

 

 

Job Description: The Lead IT Business Systems Analyst has the responsibility to participate in the analysis, design, evaluation, testing, and training support of the Global Complaint Handling system (SAP CRM). Primary activities include process/systems analysis and design, detailed design, test execution, and training support. Main responsibilities: - Serve as a liaison between the business users and the core implementation team during the design, build, testing and training of the final two phases of the project - Work with the business users to develop and update local SOP related to the Global Complaint Handling process - Conduct gap analysis workshop, document process gaps and work with the implementation team on developing solutions - Define and document business and functional requirements, write functional specifications and develop test cases - Conduct end user practices with the business users prior to go live - Consult and assist with developing training curriculum Desired background: - SAP CRM Experience Required - Familiarity with Medical Device Regulatory requirements - Knowledge of Medical Device complaint handling regulations and requirements - Knowledge of requirements for IT systems pertaining to 21 CFR Part 11 - Exposure and work experience with Validated Systems, and MSVM - Experience facilitating business process re-design with numerous business units and geography organizations on multiple continents - Experience documenting functional and business requirements and interfacing with a technical team to assist in system design - Experience working with Medtronic business units and geographies preferred There is some potential for some travel down the line.

 

Thanks and Regards,

 

Sachine Verma

SERBIZ Inc

Office: 978-703-1309 x 21

Fax: 866-644-8512

sachine@serbizinc.com

www.serbizinc.com

 

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